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Operational Transformation · CortexCart

Helping an AI SaaS strengthen its go-to-market through AI systems, operational thinking & growth automation

CortexCart is an AI-powered ecommerce analytics platform helping Shopify brands understand profitability, customer behaviour and growth opportunities. The product was strong — what it needed was a repeatable commercial system around it.

The challenge

Turn a powerful product into a repeatable commercial engine.

  • Refine market positioning and messaging
  • Build scalable outreach processes
  • Create marketing assets
  • Identify new revenue opportunities
  • Improve operational execution
  • Support strategic growth decisions

The role: Strategic Growth Partner

Supporting both commercial and operational initiatives across the business.

  • Growth strategy & customer acquisition
  • AI automation planning & operational process design
  • Lead generation systems & CRM workflow design
  • Marketing campaign development
  • Product positioning & educational content
  • Webinar planning

What was built

Marketing

Campaign & content assets

  • Promotional campaign videos
  • Product walkthroughs
  • Messaging refinement
  • LinkedIn content strategy
Lead Generation

Prospecting & outreach systems

  • Prospect research systems
  • Lead qualification framework
  • Outreach strategy
  • CRM workflows
Operations

Process & automation groundwork

  • AI workflow concepts
  • Automation opportunities
  • Internal process improvements
  • Strategic planning sessions
Commercial Strategy

Revenue & growth planning

  • Webinar framework
  • Revenue opportunity analysis
  • Customer journey improvements
  • Partnership strategy

The results

Marketing assets created

Campaign videos, walkthroughs and refreshed messaging in market.

Growth strategy refined

Clear positioning and a data-backed view of where revenue was leaking.

Outreach framework developed

Prospect research, qualification and CRM workflows ready to scale.

Webinar launch planned

A repeatable education-led acquisition channel mapped out.

Operational recommendations implemented

Process improvements and automation opportunities actioned inside the business.

Ongoing strategic partnership

The engagement grew into a continued collaboration, not a one-off project.

I highly recommend Charlie Marshall to any business looking to accelerate growth through AI and operational systems. Charlie has been instrumental in helping shape the strategy behind CortexCart Insight Dashboard, developing practical automation ideas, marketing initiatives, and growth systems that complement our platform. His ability to identify opportunities, simplify complex operational challenges, and translate them into actionable solutions has made him a valuable strategic partner. I would confidently recommend Charlie to any business looking to improve efficiency, unlock growth, and modernise their operations.
Jonathan SFounder, CortexCart Insight Dashboard

Inside the Build

The Lead Intelligence Engine

The flagship system from the CortexCart engagement: an end-to-end lead engine that discovers merchants, detects buying signals, scores AI-fit, syncs a CRM and drafts personalised outreach — searchable in plain English.

Lead Intelligence Engine dashboard on laptop

What was installed

  • Automated merchant discovery & enrichment pipeline
  • Buying-signal detection and AI fit-scoring
  • Built-in CRM with natural-language search
  • Excel import for existing prospect lists
  • AI-drafted outreach in the client's brand voice
Hours → mins
Prospect research time
1 system
Replaced 4 disconnected tools
Loom walkthrough — coming soon A 4-minute screen recording of the Lead Intelligence Engine finding, scoring and drafting outreach for a live prospect list.

Case Studies

Recent installs

Detailed write-ups with numbers are being prepared for each. The structure below is what every case study will report: situation, system installed, and measured outcome.

Flagship

CortexCart — go-to-market & growth systems for an AI SaaS

Strategic growth partnership: positioning, outreach systems, lead engine, CRM workflows and marketing assets for a Shopify analytics platform.

Ongoing
Partnership status
Read the full transformation →
Content Ops

AI content engine & repurposer workflows

n8n workflows that turn one idea into a week of platform-ready content using Claude — built as a productised package.

Live
System status
Q3 2026
Full write-up
Operations

Operations OS for a physical logistics team

An AI operations layer over a live warehouse role — goods-in/out visibility, zone logic and reporting across ~1,900 SKUs.

In use
System status
Q3 2026
Full write-up
What Clients Say

Testimonials

Real quotes from real engagements. More are added as each build wraps.

I highly recommend Charlie Marshall to any business looking to accelerate their growth. We began working together earlier this year to identify and plan the scaling strategy for CortexCart Insight Dashboard, and the experience has been phenomenal. His deep expertise in data analytics allowed us to pinpoint specific areas of lost revenue, providing an excellent complement to our existing business model. For any company looking to unlock hidden value and map out a data-backed future, Charlie Marshall is the growth partner you want in your corner.
Jonathan SFounder, CortexCart Insight Dashboard
Testimonial reserved — content systems client. AI content engine and repurposer workflow package.
Client nameMarketing lead, DTC brand
Inside the Builds

System screenshots

🖥
Dashboard screenshotRevenue intelligence view — added after client approval.
n8n workflow screenshotLead enrichment pipeline — added after client approval.
📋
CRM pipeline screenshotHubSpot follow-up machine — added after client approval.

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